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Troubleshooting

Troubleshooting guides: error messages explained with the checks and fixes for hosting servers, mail, databases and Windows.

cPanel upcp Failed: Fix Upgrade Blocked Problems

How to read the cPanel update log, resolve the common causes of a failed upcp run (RPM conflicts, disk space, blocked tiers, EOL operating systems such as Rocky Linux or Ubuntu 22.04) and get the server back onto a supported, patched build.

September 29, 2026

MariaDB Not Starting After Upgrade: 5 Recovery Fixes

A recovery sequence for a cPanel server whose MariaDB refuses to start after a version jump, covering removed configuration variables, InnoDB crash recovery levels, running mariadb-upgrade, and application errors caused by stricter sql_mode defaults in 11.4 and later.

September 29, 2026

MariaDB Unknown Variable After Upgrade: Fix Failed Startup

When MariaDB refuses to start after an upgrade with an unknown variable or unknown option error, the cause is a removed setting in my.cnf; this guide shows how to find it quickly, lists the variables removed across recent versions, and covers the related redo-log failure.

September 29, 2026

LiteSpeed cPanel plugin CVE-2026-48172: the symlink-to-root flaw and how to verify you’re patched

The June 2026 LiteSpeed WHM plugin flaws CVE-2026-48172 and CVE-2026-54420 let a cPanel user plant a symlink the root-level plugin followed. How to check the version against the fixed 2.4.8 release, update, and look for exploitation.

September 29, 2026

High Load cPanel Server: Find the Culprit Fast (5 Tools)

A repeatable diagnostic sequence for a cPanel server with a high load average, moving from load composition (CPU, I/O wait, memory pressure) to the process, account, vhost and query responsible, using tools already installed on every server.

September 29, 2026

DirectAdmin Service Monitor false restarts and systemd status handling

Why DirectAdmin's Service Monitor restarts a service that appears healthy, how the systemd-only implementation from 1.691 decides a service is down, and the unit-file and configuration changes that stop the false positives.

September 29, 2026

Free website test

Is your website set up right?

Check SSL, security headers, redirects, robots.txt, sitemap, llms.txt and security.txt in one test. It takes about 30 seconds.